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Frequently Asked Questions
General Questions
Peptide Pros specializes in providing high-purity, pre-synthesized peptides for scientific research. Our peptides are designed for laboratory use in fields such as biochemistry, molecular biology, and pharmaceutical development. Please note, our products are intended for research purposes only and are not for human or veterinary use.
No, our peptides are not FDA-approved for therapeutic use. All products sold by Peptide Pros are strictly for laboratory research purposes only and comply with FDA regulations for research chemicals. They are not intended for human consumption or veterinary use.
At Peptide Pros, we guarantee that our peptides have a purity level of 98% or higher, unless otherwise specified. Each product comes with a Certificate of Analysis (CoA) that details the purity and testing data.
Ordering & Shipping
Ordering from Peptide Pros is simple. Browse our catalog of research peptides, select the products and quantities you need, and add them to your cart. Once you're ready, proceed to checkout and provide the required information for delivery.
Yes, we offer bulk order discounts for larger quantities of peptides. For more information on bulk pricing, please visit our Bulk Orders page or contact us directly for a custom quote.
Shipping times depend on your location and the availability of the product. For standard orders, we aim to process and ship within 2-3 business days. Bulk or larger orders may require additional time. You will receive tracking information once your order has shipped.
We offer standard and expedited shipping options. During checkout, you can choose your preferred shipping method. International shipping is available, though delivery times and costs may vary depending on the destination.
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment through the carrier's website.
Product Information & Quality
A Certificate of Analysis (CoA) is a document that provides detailed information about the purity, composition, and testing of a specific peptide batch. All of our products come with a CoA, which can be downloaded from the product page or provided upon request after purchase.
Peptides should be stored in a cool, dry place. For long-term storage, we recommend keeping them in a -20°C freezer. Be sure to follow the storage instructions provided on the product's Certificate of Analysis to maintain stability and potency.
If a peptide is out of stock, please contact us, and we will provide an estimated restocking date. Alternatively, we may offer you similar peptides or custom order options depending on availability.
Currently, Peptide Pros focuses on offering pre-synthesized, ready-made peptides. We do not provide custom peptide synthesis or modifications at this time. If you're looking for a specific peptide, browse our catalog, or feel free to contact us for guidance on alternatives.
Compliance & Safety
No, all peptides sold by Peptide Pros are intended for research purposes only and are not safe for human or veterinary use. Our products are not designed for consumption, clinical use, or any therapeutic application. Please use them exclusively for laboratory research.
Yes, Peptide Pros adheres strictly to FDA guidelines regarding the sale of research peptides. Our products are labeled for research use only and are not intended for therapeutic or diagnostic purposes.
No, our peptides are not intended for use in clinical trials or any form of human testing. They are strictly for pre-clinical research in laboratory settings.
Please refer to the product-specific Certificate of Analysis (CoA) for detailed handling and storage guidelines. If you have further questions, our customer support team is available to provide guidance.
Payment & Returns
We accept various payment methods, including credit cards, PayPal, and bank transfers. All transactions are securely processed to ensure the safety of your payment details.
Due to the sensitive nature of our products, we do not accept returns on peptides unless there is a quality issue or the wrong product was delivered. If there is an issue with your order, please contact us within 7 days of receiving the product, and we will resolve the situation.
If you need to cancel your order, please contact us as soon as possible. If the order has not yet shipped, we will process the cancellation and issue a refund. If the order has already shipped, we cannot guarantee cancellation.
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